Delivery Slots For Tesco Online Shopping

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The government has now released its list of clinically vulnerable people who qualify for support during the coronavirus crisis. Supermarket bosses will have received this list and will be in the process of contacting their vulnerable customers to offer them priority booking for online shopping services. If you're a vulnerable person or live with someone who is, you may be looking for advice on what to do next regards grocery shopping. We've rounded up information from five major supermarkets to help…

Tesco is limiting online shoppers to 80 items per order as part of a plan to increase the number of delivery slots available to vulnerable households. Supermarket home deliveries usually contain. Last modified on Oct 26, 2020 17:47 GMT Sophie Hamilton Find out how to book an online delivery slot for a vulnerable person at Sainsbury's, Tesco, Asda, Ocado and Morrisons supermarkets. What time new delivery slots are released at Tesco, Morrisons, Asda and more If you've been struggling to find a delivery slot for your supermarket shop, good news - a new investigation has. Retailers are also increasing the number of slots available, such as Tesco, which has added 120,000 click and collect delivery slots and recruited an additional 7,500 staff to help deliver food.

Delivery Slots For Tesco Online Shopping Centre

Sainsbury's

The latest information on Sainsbury's blog says: 'We are giving our customers who are vulnerable priority access to our online home delivery service. So far we’ve been able to identify and prioritise hundreds of thousands of vulnerable people across the UK.

'The government have identified and shared with us the customers who they consider the most vulnerable, and we’re in the process of contacting these customers to offer them priority access to home delivery slots. We are waiting for the databases for Scotland, Wales and Northern Ireland and will contact vulnerable customers in those areas as soon as we are able.'

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Sainsbury's has a number to call if you haven't received a vulnerable person letter

Tesco alone has almost doubled its available delivery slots, to 1.2m a week, since the outbreak of the pandemic. Online grocery sales have jumped from 7% of overall sales to 13%. But availability.

How do I book a Sainsbury's home delivery slot for a vulnerable person?

You need to follow instructions from the text message or letter you received to register as vulnerable on the government's website. If you didn't get contacted, you can register at gov.uk, and then contact your GP to request a letter. If you haven't been contacted by Sainsbury's already, then you should be soon.

There is a Sainsbury's phone number to call for the Careline should you need it. Understandably, Sainsbury's is currently experiencing high levels of demand for the service, but the number to call is 0800 328 1700 and is available Monday to Sunday 8am-11pm.

Tesco

Tesco's CEO Dave Lewis said: 'On Thursday, we were given an initial list of 110,000 clinically and socially isolated people by the Government. From these, we were able to match 75,000 existing customers and we’ve already contacted them to let them know we’re making home delivery slots immediately available to them. As we receive more data from Government, we’ll make even more slots available.'

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Tesco has contacted its vulnerable customers

How do I book a Tesco delivery slot for a vulnerable person?

To book a slot, you need to go to tesco.com/groceries and log in. Vulnerable customers can book a priority slot with an eight-hour window for delivery.

If you don't currently have an account with Tesco but have received a letter from the NHS because you're classified as clinically vulnerable, you can create an account on their website or call Tesco on 0800 917 7359. The store can then check if you are on the government's list.

Ocado

A representative for Ocado told HELLO!: 'We have received the government’s vulnerable shield list and have cross-referenced it with our customer database to help support those in need. We have already identified our customers on the vulnerable list and reached out to offer them delivery slots with ocado.com. We will continue to do our part as the government updates its shield list.'

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You can reach Ocado on the 'Contact Us' section of their website

How do I book an Ocado delivery slot for a vulnerable person?

Follow the instructions you have received from Ocado's correspondence with you. If you haven't heard from the online supermarket, visit gov.uk to register onto the government’s list. Ocado also suggests getting in touch with them using their 'Contact Us' online form.

Asda

The Asda website says: 'We have been working closely with the DEFRA (Department for Environment, Food and Rural Affairs) and some of our fellow supermarkets for the last couple of weeks to understand how to ensure essentials reach those with no support network.

'The data we’ve received from the UK Government has allowed us to email our customers to offer first access to delivery slots, ensuring they get what they need while they stay safe at home. We’re also working on similar programmes for customers in Scotland, Wales and Northern Ireland.'

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Asda priorities their most vulnerable customers

How do I book an Asda delivery slot for a vulnerable person?

A representative for Asda told HELLO!: 'People who’ve been identified on the government’s vulnerable person list will have received either an email or a letter and all the information they need is in there.'

In terms of booking a slot, Asda's website says: 'During this busy time we'll only show slots for the next 7 days to allow us to prioritise our most vulnerable customers.'

Morrisons

Slots

How do I book a Morrisons delivery slot for a vulnerable person?

Like other supermarkets, Morrison's vulnerable customers will have received communication from them about priority online booking. The store is adding a fast track queue system so its vulnerable customers can be prioritised.

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Morrisons is launching a telephone ordering service

The chain has introduced other measures to help vulnerable customers too. On March 23, the store launched a new range of food boxes containing grocery and household essentials for home delivery. There are five variations of food box, with prices ranging from £30 to £45.

Delivery Slots For Tesco Online Shopping Online

Morrisons is also launching a customer call centre for orders to be taken over the phone so that people who do not shop online can still order food. In the meantime, their online shopping customer number is 0345 322 0000.

Are you struggling in trying to order an online shopping slot? Well, you’re not alone. Take a look at how to get an online shopping slot with Tesco.

To be honest, this isn’t a post that I ever thought I would need to write but a lot has changed over the last month or so.

Now, I’ve been doing my online shopping for the last 13 years or so. Partly because I’m lazy and partly because I find it stops me from being tempted by any offer I see. 3 pence off a packet of biscuits? I’m in.

But, I have really struggled to book online slots over the last couple of weeks. Sainsbury’s and Asda are understandably now giving priority to vulnerable customers, which makes it difficult to find slots there. So, I’ve turned to Tesco.

Now, before you book a delivery, consider carefully if you need Tesco to come to you, or whether you can go into the store to collect. There are plenty of people that still shouldn’t go out to collect their shopping.

Types of slots available at Tesco

Tesco offers Click+Collect or home delivery.

Click+Collect is as it sounds. Make your order online and you collect from in-store. Obviously, not ideal if you’re trying to minimise contact with people as much as possible.

Home delivery comes with 2 options. You can either book a 1-hour slot time, or to save money, a 4-hour slot. Midweek is the cheapest time to book and evenings are the cheapest time of day.

When do Tesco upload new delivery slots?

Tesco delivery slots appear 3 weeks in advance and appear on their site at midnight.

Edited 28th April. Today I have found out that Tesco delivery saver customers are given an extra week’s notice of delivery slots – giving them a total of 4 week’s notice. That makes it far more difficult for their remaining customers to find a slot.

Tesco Delivery saver was a scheme that allowed you to pay a fee upfront for a year’s worth of deliveries. It was suspended last month, but customers still seem to get the above benefit.

How do I get a Tesco delivery slot?

Unfortunately, these slots are issued on a first come, first served basis. That means you have to get there before everyone else.

So, the best thing to do is log in to your account at 23:50. You should be met with a message that you are in a queue and the page will refresh automatically. If you log in before this, you will be met with your usual account screen.

After around 15 to 20 minutes you should be taken to the booking screen, where you can choose your slot.

Delivery Slots For Tesco Online Shopping Store

Then, add an item to your basket and checkout. And whatever you do, make sure you checkout! Otherwise, you will lose your slot. Don’t forget, you can change your shopping basket up until 23:46 the day before your delivery. So you can book a slot without needing to know all the items you need.

What if I can’t wait until midnight?

Then unfortunately, you will have to try your luck during the week. I have heard that slots seem to appear at random. This is probably because people are booking slots ‘just incase’ and then cancelling them. It’s certainly worth checking throughout the day.

And remember

You can’t book more than 1 delivery or Click + Collect slot in 1 week. And that isn’t a calendar week, but 7 days. So, if you’re shopping is due to arrive on Wednesday the 10th, the next day you can book won’t be until the 17th.